Bonsoirs: How Full-Funnel Measurement Revealed 83% of Hidden Channel Value and Unlocked Confident Scaling

Industry
Home & Furniture
Headquarters
Paris, FR
Employees
11 - 50
How Bonsoirs moved beyond Last Click to scale the channels that were actually driving their growth - improving blended ROAS by +5% and Paid Social ROAS by +10% YoY
83%
of full-funnel value hidden by Last Click
+5%
Blended ROAS improvement YoY
+10%
Paid Social ROAS improvement YoY

Bonsoirs is a premium direct-to-consumer bedding and home linen brand based in France. With a loyal customer base built through elevated product design and a digitally native go-to-market strategy, the brand is now focused on its next phase of growth - scaling brand investment, launching always-on YouTube, and expanding into new markets including Italy and Germany.

To pursue those ambitions, the team needed measurement they could both trust and act on to support confident, high-growth budget decisions every day.

The Challenge

Like many DTC brands, Bonsoirs had built its measurement around Last Click. Brand Search and Shopping looked healthy. Paid Social - Meta, Pinterest, TikTok - appeared well below breakeven. This is the structural trap Last Click creates. Impression-led channels rarely receive the final click before a purchase. Instead, they create the demand that converts later through Direct, Organic Search, or Brand PPC. Demand-generating channels get almost no credit, while demand-capturing channels absorb it all.

Without a trusted view of what was actually working, decisions were deferred, Bonsoirs' executive team couldn't justify scaling brand investment, and measurement was becoming a source of friction rather than confidence.

The Solution

When Bonsoirs began working with Fospha, the first insight was immediate. Fospha's always-on, impression-led Media Mix Model, updated daily and down to the ad level, revealed a fundamentally different picture of full-funnel performance. Across Paid Social, Demand Gen and YouTube, Last Click was capturing just 17% of their true contribution and hiding 83% of their real value.

The breakdown by channel:

Channel LC Captured Value Hidden by LC
Meta ~20% ~80%
Pinterest ~5% ~95%
TikTok ~9% ~91%
Demand Gen ~8% ~92%
YouTube ~1% ~99%

The channels Bonsoirs had been cautious about were, in reality, among their strongest performers. Fospha helped provide this cross-channel visibility, enabling them to identify new scaling opportunities and justify increased spend across these channels.

Beyond the initial measurement revelation, Fospha became embedded across Bonsoirs' day-to-day operations. Model Spotlight gave the leadership team clear, auditable evidence to back upper-funnel investment in QBRs, shifting budget discussions from debate to data-led decisions.

The team used Fospha's granular reporting at the channel, campaign, ad set, and ad level for ongoing optimization, particularly for branding and reach campaigns on Meta and YouTube that are hardest to evaluate on Last Click. Bonsoirs' experience mirrors a wider pattern observed across Fospha's client base, where Last Click undervalues YouTube and Demand Gen by more than 14x - making full-funnel measurement essential for brands looking to scale these channels profitably.

And through Fospha's integration with Fairing, zero-party data from post-purchase surveys is layered into full-funnel measurement - capturing influencer, offline, and organic social contribution alongside paid media in a single view.

The Results:

83%
of full-funnel value hidden by Last Click
+5%
Blended ROAS improvement YoY
+10%
Paid Social ROAS improvement YoY
‍“Every time management challenged the numbers, I could open Fospha to prove what was really happening. Over time, Fospha became our source of truth for digital performance.”
Rabee Sabha
Digital Marketing Manager
How it works

Year-over-year, Bonsoirs achieved a +5% ROAS improvement at a blended level and a +10% ROAS uplift in Paid Social, evidence that the team was able to scale their key growth channels while simultaneously improving efficiency. Across the portfolio, spend increased meaningfully into the channels Fospha identified as undervalued, with returns improving rather than diminishing as investment grew.

Channel-Specific Highlights

  • Meta remained the primary Paid Social channel, scaling spend YoY while improving Fospha ROAS - despite Last Click reflecting only a fraction of its true contribution.
  • Pinterest emerged as one of the most efficient channels in the portfolio, with the strongest ROAS improvement YoY.
  • TikTok demonstrated clear scalability, with the largest spend increase across Paid Social and continued ROAS growth.
  • On the Google side, both Demand Gen and YouTube saw significant spend scaling with stable Fospha ROAS, validating the team's move toward always-on upper-funnel investment across platforms.
"We're very happy with the valuable insights Fospha provides - the platform's measurement capabilities allow us to compare ROAS across channels, providing insights into underperforming areas like branding and reach campaigns on Meta and YouTube. We also utilize Fospha's granular reporting down to the ad level to better understand performance differences between ads for the same products." – Alexandre Ackermann, Head of Growth, Bonsoirs

The Bottom Line

Bonsoirs' measurement had been telling them to pull back on their strongest growth channels. By replacing Last Click with Fospha's always-on, full-funnel measurement, the team uncovered that 83% of their demand-generating channels' true value was invisible - and used that insight to scale with confidence. The result: improved efficiency at both blended and paid level, with Paid Social ROAS growing +10% YoY even as spend scaled significantly.

For brands still relying on click-based attribution to make budget decisions, Bonsoirs' story illustrates what's at stake - and what becomes possible when measurement reflects how demand is actually created.

Footnotes

Impact Type: Blended and paid media impact.

Time Range & Period Comparion: Year-over-year (Apr 2024 – Feb 2025 vs. Apr 2025 – Feb 2026).

Markets Analyzed: France (FR).

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