Fospha platform

Secure, fast, and replicated

Our Platform's world-wide infrastructure is built to handle high volume load and to scale as your data requirements demand. We process billions of data points every day at high speed, for all our clients, without impacting their performance.

Supports multi-data source integration

We connect all your customer centric channels and data points, from both direct data sources and 3rd party sources, to build rich profiles and make data easy to understand. Fospha grows your customer intelligence within our Data Warehouse.

KPIs & data APIs

Fospha's Platform captures and preserves each customer visit, building an in-depth view of unique lifetime visits. With full retrospective capability, our platform measures your KPIs against customer lifetime data for time specific reporting. This enables you to gain new insights and use this as actionable data for triggering ROI enhancing moments, to further drive conversions. 

For further data analysis Fospha provides an API for your data team. This allows them to run direct queries, create their own analysis and access unique user profiles. Fospha also makes it easy to extract these findings and share them within your company.

Machine learning, predictive insights & intervention events

Determining customer intent, and applying predictions to personalise and trigger interventions are a core feature of Fospha's Platform. We do this by comparing individual customer behaviour against the idealised behaviour profile to predict customer intent and trigger real-time interaction.

Our Data Science Team own all our data products and use them to solve data-driven problems.

Flexible visualisation and easy reporting

Fospha's Platform includes pre-built reports, to provide scheduled reporting on 350+ key metrics. By providing access to all scheduled reporting, reports are easy to share, analyse or visualise in automated tools. All data is available, and reporting customisable, to accommodate data teams.